WHO WE ARE

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

WHO YOU ARE

You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all.  You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)

We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!

THE SMALL PRINT WE WANT YOU TO BE AWARE OF

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Responsible for overall planning, organizing, and execution of all Information and Technology functions for the Company’s retail and administrative operations. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing infrastructure, applications, development of new technical solutions and cyber security.

• Reports to the Sr. Director of Product & Technology
• Oversees the integrity, proper maintenance, optimization and continual operation of computer systems and software applications on IT networks
• Manages the security and privacy of IT systems, communication lines, and equipment
• Ensures the continual functioning of mission critical technology systems
• Partners with Sr. Director of Product & Technology in defining T&C technology strategies that support operational needs.
• Provides equipment, operating system, and application needs to meet Company requirements
• Oversees the deployment of ordering, acquisition, inventorying, and disposition of hardware and software
• Manages relationships and serves as primary contact with software, hardware, and network-related vendors, consultants, and partners while maintaining problem logs, documenting system errors or defects
• Hires, trains, and develops IT and data management teams
• Provides daily supervision, coaching, mentoring, and allocation of work assignments for IT and data management teams
• Participates in Operations Group and other meetings as requested; conducts and facilitates regular IT meetings as appropriate
• Develops, reviews, and certifies all back-up and disaster recovery procedures and plans
• Maintains department in a neat, clean, and orderly manner
• Provides excellent customer service
• Keeps up with industry trends and current and emerging technologies and standards
• Ensures the dissemination and adherence to all company and department policies
• Supports and follows all sustainability programs and security and safety policies
• Adheres to proper waste management and recycling procedures
• Provides and role models attitude of service to staff and customers
• Operates within the Company’s Core Values and Company Brand

• Requires bachelor’s degree in Computer Science, Business Administration or a related field, or comparable work experience
• Minimum of 3 years of experience as Director of IT or similar role
• Minimum of 3 -5 years of experience with management and support of Retail Grocery information systems is preferred
• Proven knowledge of systems design and development processes, including requirements analysis, feasibility studies, software design, programming, pilot testing, change control and installation, evaluation, and operational management
• Intermediate knowledge of HTML, .NET, StoreNext ISS45, BRData, MS Office, MS Server/WS operating systems, SQL server, SharePoint, Visual Studio, and VMWare environments
• Effective/excellent listening, verbal and written communication and presentation skills
• Excellent mentor and coach with ability to train subordinates and provide guidance to others
• Ability to analyze and resolve complex issues, both logical and interpersonal
• Understanding of current computer technology and trends
• Ability to build and foster collaborative relationships and trust with a diverse group of staff, customers and vendors
• Must be a team player, a leader, and a positive role model
• Demonstrates excellent customer service skills
• Commitment to personal and professional development
• Must be accurate and detail-oriented
• Displays excellent work ethic
• Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
• Requires regular travel to all company locations throughout Snohomish, King, Kitsap and Thurston counties
• Ability to lift and carry 50 lbs
• Possesses full body mobility (bending, stooping, twisting, and reaching), and excellent manual dexterity
• Exemplifies health department standards
• Ability to work in a constant state of alertness and safe manner