- Work to foster employee engagement and retention through outreach, education, and staff events - Partners with our DEI consultant to foster and facilitate DEI goals and initiatives that are in place as well as identifying new initiatives - Manage outreach efforts to the communities we work with - Helps align DEI goals with recruitment, retention, and learning & development - Supports management and People Support Services by addressing concerns, grievances, and other issues surrounding DEI and our employees - Maintains department in a neat, clean, and orderly manner - Provides excellent customer service - Keeps up on industry trends, standards, and changes - Ensures the dissemination of and adherence to all company and department policies - Supports and follows sustainability programs and all safety and security policies - Provides and role models attitude of service to staff and customers - Operates within the Company’s Core Values and Company Brand  

- Reports to the Sr. Brand Development Director - Coordinates with the Marketing Director on projects and strategic direction - Manages our brand identity across all digital marketing channels, including website, social, and email - Manages content strategy across our digital channels with the goals of driving site traffic, increasing conversions, growing customer database, and expanding reach and engagement through social media - Assures digital strategy encompasses company goals and aligns with Town & Country’s brand positioning - Manages the daily activities of the content team including marketing coordinator, copy writers, graphic designers, and videographers - Manages marketing calendar that guides the creation and delivery of content across all digital channels - Ensures website is aligned with our brand guidelines; website content is current and relevant for our target audiences - Manages digital strategies and agencies to drive traffic to our website including SEO, SEM, display and paid social  - Collaborates with social media partner on development of social strategies aligned with brand positioning - Maintains department in a neat, clean, and orderly manner - Provides excellent customer service - Stays current with industry trends, standards, and changes - Stays current with all training including online training and professional development opportunities - Ensures the dissemination of and adherence to all company and department policies - Supports and follows sustainability programs - Supports and follows all safety and security policies - Provides and demonstrates attitude of service to team, staff and our customers - Operates within the Company’s Core Values, Company Brand, and Business Principles