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We build relationships one interaction at a time, through a consistent commitment to heartfelt service, relating to people as people (not numbers), and by selling the freshest, highest quality products available.



Market Support Office Locations:
Poulsbo
Edmonds

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- Oversees and participates in the daily operations of the Produce and Fresh Prep department both with and in the absence of the department manager
- Ensures adherence to all food safety/HACCP/Sanitation Requirements
- Ensures all product quality, trimming, cutting and packaging specs are consistent and reliable
- Provides and demonstrates excellent customer service skills and behaviors
- Assists in the maintenance of retail price integrity & accuracy
- Monitors all aspects of receiving, billing, quantity, quality, grade, food safety, returns and credits for accuracy
- Ensures products and display areas meet or exceed “Ready for Business” standards
- Develops and communicates creative & aggressive merchandising plans on a weekly basis
- Trains new department employees & writes department schedule
- Leads by example
- Responsible for department sales & labor budget, grosses, and reports
- Writes & sends orders and plans promotions, and ensures proper signage on all products
- Maintains inventory management procedures for the department
- Updates the POS department on price changes
- Maintains department cleanliness, product freshness, & variety
- Stays current with industry trends, standards and changes
- Stays current with all training including online training and professional development opportunities
- Ensures the dissemination of and adherence to all company and department policies
- Supports and follows sustainability programs
- Supports and follows all safety and security policies
- Demonstrates attitude of service to co-workers and customers
- Operates within the Company’s Core Values and Company Brand
- Providing excellent customer service by answering questions, making recommendations and offering creative preparation & pairing suggestions.
- Ensuring that products are fresh, rotated and well stocked.
- Maintaining the department so that is clean, appealing and safe.
- Supporting and following all safety and security policies and our sustainability programs.
- Demonstrating an attitude of service to co-workers by lending a hand and working cohesively.
- Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).
- Providing excellent customer service by answering questions, making recommendations and offering creative preparation & paring suggestions.
- Using your expertise and experience to cut, grind, slice and process meat.
- Ensuring that products are received fresh, properly packaged, rotated and well stocked.
- Operating a variety of equipment like knives, saws, grinders and scales.
- Maintaining the department so that is clean, appealing and safe.
- Supporting and following all safety and security policies and our sustainability programs.
- Demonstrating an attitude of service to co-workers by lending a hand and working cohesively.
- Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).
- Providing excellent customer service by answering lots of questions, arranging product, and providing creative floral suggestions.
- Ensuring that products are fresh, rotated and well stocked.
- Maintaining the department so that it is clean, enticing and safe.
- Demonstrating an attitude of service to co-workers by lending a hand and working cohesively.
- Supporting and following all safety and security policies and sustainability programs.
- Operating within the Company’s Core Values and Company Brand (don’t worry, we’ll tell you all about this).
- The Grocery Specialist position manages grocery categories within the center store team with major responsibilities in achieving financial and department goals as well as market support and training. It is responsible for all buying functions of assigned products and is the resident expert for all products within the assigned category. It fosters strong business relationship with suppliers and supports the markets and larger strategy of the Town & Country brand. This role actively manages and updates an ongoing network of distributors, manufactures, DSD vendor, and broker community as well as looking for great local offerings and being first to market with innovations and trends for our guests.
- Provides excellent customer service and collaboration with all stakeholders the assigned categories touch.
- Manages category business plans, promotional and trade strategies, vendor co-op budget, and margins within assigned categories.
- Negotiates annual programs, cost, delivery, and payment terms for assigned categories.
- Establishes new product selections through category management by identifying emerging trends, brands, and items within assigned categories in lifestyle research, industry publications, supplier meetings, trade shows and market data.
- Manages & authorizes promotional activity (Big Board, Bi-weekly, and Monthly TPR’s), seasonal activity and merchandising selling events within assigned categories.
- Manages new and discontinued items process to include an exit plan for all discontinued item inventory, developing plans for minimizing shrink in disco or slow mover process.
- Facilitates all retail programs between markets and vendors. This will include regular departmental meetings, and/or holiday showcase shows.
- Develops Plan-o-grams for all markets and merchandising recommendations for promotion display spaces & physically assists with complex category set work.
- Manages any vendor contracts to ensure timely receipt of any rebates and promotional funding.
- Considers all new item requests communicated by our Grocery Managers with assistance from our Center Store Data Entry Clerk.
- Collaborates with the data team to ensures the maintenance and update of all essential data information such as cost, size, UPC, etc.
- Creates all product promotional procurement plans and works with the Center Store Data Entry Clerk to ensure proper layout & proofing.
- Creates & executes the Monthly Merchandising Planner.
- Partners to find opportunities to utilize the Depot to secure products and lines at a competitive cost of goods going direct or to secure inventory for the chain when supplies are limited.
- Assists in the growth & development of Grocery Managers in collaboration with Market Directors and Merchandisers .
- Assists in connecting our Markets to our 3 Business Principles.
- Assists the Grocery Managers in being financially responsible for Dry Grocery, Dairy & Frozen categories.
- Guides our Grocery Managers for best practices in merchandising, and signage
- Assists in select Company planning functions (i.e., Strategic Business Plan, New Market Design, Remodels) as well as designs of center store fixtures.
- Resolves all supplier product issues and supports any recall or withdrawal communications to markets.
- Provides and role models attitude of service to staff and customers.
- Operates within the Company’s Core Values, company brand and business principals.
- Keeps up on industry trends, standards, and changes by attending trade shows and researching product & food trends.
- Adheres to proper waste management and recycling procedures.
- Ensures the dissemination and adherence to all company and department policies.
- Maintains adherence to sustainability programs and all security and safety policies.
- Performs other duties as assigned.
- Manage all operations in the Meat Department
- Provide friendly, helpful, quick and courteous customer service
- Develop creative and aggressive merchandising plans
- Hire and train new department employees
- Write department schedule
- Responsible for department sales and labor budget, grosses and reports
- Perform employee performance evaluations
- Write and work orders, plan promotions, ensure proper signage on all products and oversee inventory control procedures for the department
- Maintain department cleanliness, product freshness and variety
- Keep up on industry trends, standards and changes
- Ensure the dissemination and adherence to all company and department policies
- Maintain adherence to sustainability programs and all security & safety policies
- Adhere to proper waste management and recycling procedures
- Operate within the Company’s Core Values and Company Brand