- Providing excellent customer service by answering lots of questions, making product suggestions and pearing recommendations. - Ensuring that products are fresh, rotated and well stocked. - Maintaining the department so that is clean, appeeling and safe. - Supporting and following all safety and security policies and our sustainability programs. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service until the market closes by answering questions, and recommending products. - Being a leader with an attitude of service who assists in the development of the team & department. - Managing the market in the absence of higher authority. - Operating a variety of equipment like pallet jacks, carts, and lifts. - Maintaining the market (inside and out) so that it is clean, enticing and safe. - Supporting and following all safety, security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).    

- Overseeing and participating in the daily operations of the E-Commerce Online Orders Department in coordination with the Market Manager (Admin) and E-Commerce Online Specialist - Writing schedules for E-Commerce staff, including back-up employees to provide reliable online services every day of the week - Developing and training E-Commerce staff to company standards - Staying current with and providing all training in accordance with Training Program, including online training certification of all Personal Shoppers - Maintaining Customer Satisfaction with our service as the highest priority - Building and maintaining positive working relationships with Department Managers and vendor partners in seeking cooperative solutions - Communicating to Front End and Department Managers with information relevant to Online Sales - Providing leadership with feedback regarding website, marketing and process performance - Being accountable for quality, accuracy, and overall customer experience in completing customer orders - Anticipating upcoming department needs and embodies continuous improvement for themselves and their staff - Performing annual IC of E-Commerce staff - Maintaining department in a neat, clean, and orderly manner - Providing excellent customer service - Staying current with industry trends, standards and changes - Ensuring the dissemination of and adherence to all company and department policies - Supporting and following all safety and security policies - Providing and demonstrates attitude of service to staff and customers - Operating within the Company’s Core Values, Company Brand and Business Principles