- Providing excellent customer service by answering lots of questions, preparing product and providing creative meal suggestions. - Chopping, dicing, slicing, steaming, sautéing, grilling, roasting, baking, and packaging. - Being a leader with an attitude of service who assists in the development of the team & department. - Ensuring that products are fresh, rotated and well stocked. - Operating a variety of equipment that will make your home kitchen appliances seem boring. - Maintaining the department so that it is clean, enticing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Manages Specialty Cheese & Antipasto categories for the deli department - Provides leadership coverage for Food Service departments as needed - Ensures the adherence to Ready for Business standards for Specialty Cheese and Antipasto bar - Participates in quarterly and annual forecasting - Assists in achieving quarterly financial goals with a focus on gross and labor - Participates in establishing and maintaining an integral and collaborative environment - Establishes and maintains effective working relationships with employees, customers, corporate staff and vendor community - Assists in the hiring, training and development of employees for the Specialty Cheese & Antipasto categories - Provides and role models excellent customer service - Establishes and maintains a 360 feedback process including customers, staff and leadership - Establishes and maintains a culture of safety throughout all food service departments - Maintains the integrity of our brand and marketing expressions - Oversees maintenance and cleanliness of equipment and specified areas - Ensures food service compliance with local, state and federal laws - Role models attitude of service to staff and customers - Keeps up on industry trends, standards, and changes - Ensures the dissemination of and adherence to all company and department policies - Supports and follows all safety/security policies and sustainability programs - Operates within the Company’s Core Values and Company Brand

- Providing excellent customer service until the market closes by answering questions, and recommending products. - Ensuring that products are fresh, rotated, faced and properly stocked. - Operating a variety of equipment like pallet jacks, carts, and lifts. - Maintaining the market (inside and out) so that it is clean, enticing and safe. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Supporting and following all safety, security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent and friendly customer service by assisting customers, answering questions, and bagging groceries. - Maintaining the front end, restrooms, and parking lot so that they are clean, enticing, well-stocked & safe. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Supporting and following all safety and security policies and sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Reports to Executive Director of Operations - Responsible for developing and carrying out the vision, strategy, and standards for Market Operations, which includes the Depot - Responsible to work with Market Directors to consistently implement best practices to achieve both service and financial goals - Accountable for achieving market budgets, KPI’s, and inventory standards, to produce both short-term and long-term profitability at the Market Operations level - Creates annual action plans to be executed at Market Operations level to meet or exceed annual budget and forecast - Manages operations projects through all stages from development to implementation - Drives overall strategy and operational execution of company goals at all markets - Communicates regularly with the Executive and Operations Group - Keeps management abreast of new trends and current market conditions - Creates and defines operational best practices to be executed at the markets - Responsible for Market Director, Market Support Front End Specialist & Depot Manager supervision, training, and activities - Leads and inspires a culture of high performance and continuous improvement that values staff development and training, communication, and a commitment to excellence to meet current and future leadership requirements - Develops guidelines and best practices to ensure all markets are always ready for business - Ensures optimized and efficient inventory, ordering and receiving best practices are being adopted at markets and depot - Adjusts forecast based on changes in industry and market environments - Works with PSS to ensures market’s compliance with local/state/federal laws - Recommends market programs to maintain and improve (Kaizen) guest satisfaction and profitability - Identifies market resource needs/challenges and recommends actions to take - Manages special projects as assigned, LMS, Kronos scheduler, receiving operations - Ensures the dissemination and adherence to all company policies - Maintains adherence to sustainability programs and all security and safety policies - Provides and role models attitude of service to staff and customers - Operates within the Company’s Core Values, Company Brand and Business Principles  

- Providing excellent and friendly customer service by assisting customers, answering questions, and bagging groceries. - Maintaining the front end, restrooms, and parking lot so that they are clean, enticing, well-stocked & safe. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Supporting and following all safety and security policies and sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service no matter what hat you are wearing by answering lots of questions, preparing product, and providing creative meal suggestions. - Ensuring that products are fresh, rotated and well stocked. - Operating a variety of equipment that will make your home kitchen appliances seem boring. - Maintaining the department so that it is clean, enticing and safe. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Supporting and following all safety and security policies and sustainability programs. - Operating within the Company’s Core Values and Company Brand (don’t worry, we’ll tell you all about this). 

- Manages all operations in the HBC department - Provides excellent customer service - Develops and maintains merchandising calendar at least 13 weeks out - Hires, trains new department employees & writes department schedule - Responsible for the department sales & labor budget, grosses, and reports - Ensures the dissemination & adherence to all company policies - Maintains adherence to all security & safety policies - Adhered to waste management and recycling procedures - Performs semi-annual employee performance evaluations - Writes & works orders, plans promotions, ensures proper signage on all products & inventory control procedures for the department - Responsible for keeping the POS department updated on price changes - Keeps up to date on industry trends/standards/changes and educates staff - Maintains historical files on promotions

- Providing excellent customer service no matter what hat you are wearing by answering lots of questions, preparing product, and providing creative meal suggestions. - Ensuring that products are fresh, rotated and well stocked. - Operating a variety of equipment that will make your home kitchen appliances seem boring. - Maintaining the department so that it is clean, enticing and safe. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Supporting and following all safety and security policies and sustainability programs. - Operating within the Company’s Core Values and Company Brand (don’t worry, we’ll tell you all about this). 

- Providing excellent customer service until the market closes by answering questions, and recommending products. - Being a leader with an attitude of service who assists in the development of the team & department. - Managing the market in the absence of higher authority. - Operating a variety of equipment like pallet jacks, carts, and lifts. - Maintaining the market (inside and out) so that it is clean, enticing and safe. - Supporting and following all safety, security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).    

- Providing excellent customer service by answering questions, making recommendations and offering creative preparation & paring suggestions. - Ensuring that products are fresh, properly merchandised with clear signage, and well stocked. - Maintaining the department so that is clean, appealing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service by answering questions, making recommendations and offering creative preparation & paring suggestions. - Ensuring that products are fresh, properly packaged, rotated and well stocked. - Maintaining the department so that is clean, appealing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service by answering questions, making recommendations and offering creative preparation & pairing suggestions. - Ensuring that products are fresh, rotated and well stocked. - Maintaining the department so that is clean, appealing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service until the market closes by answering questions, and recommending products. - Being a leader with an attitude of service who assists in the development of the team & department. - Managing the market in the absence of higher authority. - Operating a variety of equipment like pallet jacks, carts, and lifts. - Maintaining the market (inside and out) so that it is clean, enticing and safe. - Supporting and following all safety, security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).    

- Reports to the Sr. Brand Development Director - Coordinates with the Marketing Director on projects and strategic direction - Manages our brand identity across all digital marketing channels, including website, social, and email - Manages content strategy across our digital channels with the goals of driving site traffic, increasing conversions, growing customer database, and expanding reach and engagement through social media - Assures digital strategy encompasses company goals and aligns with Town & Country’s brand positioning - Manages the daily activities of the content team including marketing coordinator, copy writers, graphic designers, and videographers - Manages marketing calendar that guides the creation and delivery of content across all digital channels - Ensures website is aligned with our brand guidelines; website content is current and relevant for our target audiences - Manages digital strategies and agencies to drive traffic to our website including SEO, SEM, display and paid social  - Collaborates with social media partner on development of social strategies aligned with brand positioning - Maintains department in a neat, clean, and orderly manner - Provides excellent customer service - Stays current with industry trends, standards, and changes - Stays current with all training including online training and professional development opportunities - Ensures the dissemination of and adherence to all company and department policies - Supports and follows sustainability programs - Supports and follows all safety and security policies - Provides and demonstrates attitude of service to team, staff and our customers - Operates within the Company’s Core Values, Company Brand, and Business Principles

- Oversees and participates in the daily operations of the Produce and Fresh Prep department both with and in the absence of the department manager - Ensures adherence to all food safety/HACCP/Sanitation Requirements - Ensures all product quality, trimming, cutting and packaging specs are consistent and reliable - Provides and demonstrates excellent customer service skills and behaviors - Assists in the maintenance of retail price integrity & accuracy - Monitors all aspects of receiving, billing, quantity, quality, grade, food safety, returns and credits for accuracy - Ensures products and display areas meet or exceed “Ready for Business” standards - Develops and communicates creative & aggressive merchandising plans on a weekly basis - Trains new department employees & writes department schedule - Leads by example   - Responsible for department sales & labor budget, grosses, and reports - Writes & sends orders and plans promotions, and ensures proper signage on all products - Maintains inventory management procedures for the department - Updates the POS department on price changes - Maintains department cleanliness, product freshness, & variety - Stays current with industry trends, standards and changes - Stays current with all training including online training and professional development opportunities - Ensures the dissemination of and adherence to all company and department policies - Supports and follows sustainability programs - Supports and follows all safety and security policies - Demonstrates attitude of service to co-workers and customers - Operates within the Company’s Core Values and Company Brand

- Providing excellent customer service by answering lots of questions, making product suggestions and pairing recommendations. - Overseeing department operations in the absence of the Manager. - Ensuring that products are well stocked, rotated, merchandised and properly signed. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Maintaining the department so that it is clean, enticing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service by answering lots of questions, making product suggestions and pairing recommendations. - Overseeing department operations in the absence of the Manager. - Ensuring that products are well stocked, rotated, merchandised and properly signed. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Maintaining the department so that it is clean, enticing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service by answering lots of questions, stocking product and providing creative usage suggestions for the products we carry. - Ensuring that products are fresh, rotated and well stocked. - Maintaining the department so that it is clean, enticing and safe. - Supporting and following all safety and security policies and sustainability programs. - Demonstrating an attitude of service to co-workers by lending a hand and working cohesively. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).

- Providing excellent customer service by answering lots of questions, preparing product and providing creative meal suggestions. - Chopping, dicing, slicing, steaming, sautéing, grilling, roasting, baking, and packaging. - Being a leader with an attitude of service who assists in the development of the team & department. - Ensuring that products are fresh, rotated and well stocked. - Operating a variety of equipment that will make your home kitchen appliances seem boring. - Maintaining the department so that it is clean, enticing and safe. - Supporting and following all safety and security policies and our sustainability programs. - Operating within the Company’s Core Values & Company Brand (don’t worry, we’ll tell you all about this).